Quandoo Is Closing: What Restaurants Need to Do Next

by | Apr 15, 2026 | Hospitality Industry, Sugarvine Tables News, Table Booking System, Table Management System

Quandoo Is Closing: What Restaurants Need to Do Next

You may have already seen that Quandoo has announced it will be closing down.

While this naturally creates an opportunity for alternative platforms like Sugarvine Tables, it’s not something the industry celebrates. It reflects how challenging things are across hospitality right now, and for restaurants using Quandoo, it creates a clear need to act.

If you currently rely on Quandoo for bookings, the important thing now is to understand the timeline and plan your next steps carefully.

Key dates to be aware of

Date What it means
30 June 2026 Loyalty points stop being issued
30 September 2026 Last day for new bookings
1 October 2026 Platform effectively stops operating
31 December 2026 Full shutdown

The most important date for restaurants is 30 September 2026. After this point, no new bookings can be made through Quandoo, so your replacement system needs to be in place before then.

What this means for restaurants

For restaurants currently using Quandoo, this isn’t just a platform change – it’s something that needs to be managed carefully.

Without a plan in place, it can lead to:

  • Disruption to bookings during service
  • Loss of visibility on Google if not set up correctly
  • Gaps between systems during the switch
  • Pressure to make a rushed decision close to the deadline

The key is timing.

The right time to switch isn’t at the deadline – it’s before it.

Getting set up early gives you time to test everything, ensure bookings are flowing correctly, and make the transition without impacting day-to-day service.

What to do next

If you’re currently using Quandoo, a simple plan will help you avoid disruption:

  1. Choose your replacement booking system
  2. Get fully set up in advance
  3. Ensure your Google bookings are active
  4. Test everything before switching over

This approach allows you to stay in control, rather than reacting under pressure as the deadline approaches.

Why restaurants are moving now

Many restaurants are already starting the process of moving away from Quandoo.

The reasons are practical:

  • To avoid last-minute disruption
  • To secure bookings through Google
  • To maintain control over customer data
  • To move to a more predictable pricing model

Getting ahead of the deadline removes risk and gives you time to make the right decision.

Quandoo vs Sugarvine Tables

Here’s how Sugarvine Tables compares to Quandoo as you plan your next step:

Feature Sugarvine Tables Quandoo
Platform status Active & growing Closing down
Monthly cost £75 + VAT Varies £150 – £1,000+ per month (often commission-based)
Cover charges None Often charged per diner
Reserve with Google Included Limited / inconsistent
Deposits Included Not always available across channels
Setup & migration Fully handled Not applicable
Contracts Simple, flexible Varies
Support Direct, ongoing Winding down

Sugarvine Tables is designed to give restaurants predictable costs and full control over bookings — without relying on commissions or add-ons.

We’ll take the stress out of switching

Switching booking systems can feel like a big job – especially when you’re focused on running a restaurant.

That’s where we help.

We’ll handle the process for you, making sure everything is set up, tested, and ready before you go live:

  • Full system setup handled
  • Booking flows tested and ready
  • Reserve with Google configured
  • Ongoing support throughout

You don’t need to rush or take on unnecessary risk.

You can get everything in place ahead of time, review it properly, and switch when you’re ready.

You won’t pay anything until you make the full switch.

Comparing your options

As restaurants move away from Quandoo, there are a number of alternatives available such as Opentable.

Some platforms offer strong visibility, but often come with ongoing costs tied to bookings or additional fees for key features.

Others require add-ons or higher-tier packages to access things like deposits or Google integration.

Sugarvine Tables takes a simpler approach:

  • One flat monthly fee
  • No cover charges
  • No paid add-ons for essential features
  • Reserve with Google included as standard

It’s built to give restaurants clarity and control, without increasing costs as bookings grow.

When is the right time to switch?

The deadline for new bookings on Quandoo is 30 September 2026.

But the right time to switch is before that.

Ideally, restaurants should aim to:

  • Be set up at least a few weeks in advance
  • Test their booking flow fully
  • Ensure Google bookings are working correctly
  • Avoid switching during busy periods

Switching early gives you flexibility, removes pressure, and ensures your service isn’t affected.

Don’t leave your switch too late

With Quandoo bookings ending in September, having a plan in place now will make all the difference.

We can help you get set up, tested, and ready to go — with no disruption to your service.

And with no cost until you switch, there’s no downside to getting started early.

Book a demo or speak to our team to plan your move.

FAQ Section 

What is happening to Quandoo?

Quandoo has announced it will be closing down in phases throughout 2026, with new bookings ending on 30 September 2026 and full shutdown by 31 December 2026.

When should I switch from Quandoo?

The best time to switch is before the September deadline, giving you time to set up and test your new system without disruption.

What happens to my bookings after Quandoo closes?

Bookings made before the cutoff date should still be honoured, but you will need a new system in place for any future reservations.

What is the best alternative to Quandoo?

This depends on your needs, but many restaurants are choosing systems that offer predictable pricing, direct bookings, and integrated Google reservations.